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Exam Code: HP2-H28
Exam Name: HP (Selling HP Printing and Computing Services)
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HP2-H28 (Selling HP Printing and Computing Services) Free Demo Download: http://www.it-tests.com/HP2-H28.html
NO.1 Which benefits can partners derive from selling and delivering HP services rather than their
own services? (Select Two.)
A. Partners receive extra rebates on all HP equipments sold.
B. Partners can minimize costs with labour refunds for the services delivered on behalf of HP .
C. Partners receive a percentage of the rebate payments on their sales.
D. Partners pay lower list prices on product line (only printer and computer) in scope.
Answer: B,C
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NO.2 Which statement is true about HP Care Pack Services?
A. HP Care Pack services are configurable to many devices with invoicing during the contract
duration.
B. HP Care Pack Services cover care services only.
C. HP Care Pack Services cover deployment, usage, and care services in both Consumer and Business
markets.
D. HP Care Pack Services cover a wide range of accessories ( e.g., mouse, key boards) that can be
purchased with HP hardware.
Answer: B
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NO.3 Which service allows the business to keep and dispose of their defective hard drive if
their security policies require it?
A. Data Protection
B. Keep Safe
C. Defective Media Retention
D. Remote Delete
Answer: A
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NO.4 As a consequence of the economic crisis, what is a typical CIO behaviour?
A. They invest more in new hardware.
B. They try to keep their current install base alive for the longest possible time.
C. They do not consider buying extra services.
D. They look to increase their expenses in IT infrastructure.
Answer: B
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NO.5 Which areas do the HP Care Pack services cover for consumers?
A. Deployment , Usage, and Care
B. Configuration, Usage, and Care
C. Usage with HP Smart Friend only
D. Care services only
Answer: C
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